This one is a bit of a gift and a curse. Ford’s Sync system first wowed us back in 2007 with its ability to index and voice-activate tracks on our iPods or iPhones, or names in our phone books, or destinations for our navigation systems. When voice commands–now cooked into basically every new infotainment system–work, we love them (who wouldn’t love being able to play Duran Duran’s entire discography with a single command?). But when voice commands don’t work, they inspire feelings not of awe but of irrational anger. And no system or brand has completely cracked the code for perfect voice command systems.